Privacy Policy

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Privacy Policy

Welcome to The Jewel Box ( website. These are the terms and conditions (Terms) which govern your use of The Jewel Box ( website or any of its branded microsites (Site).

Intellectual Property

The Jewel Box ( are the owners or the licensee of all intellectual property rights in the Site, the Content and the Trade Marks. Subject to these Terms, we grant you a limited, temporary, revocable, and non-exclusive licence to access, browse and use the Site (including the Content and Trade Marks) in accordance with below.

Access and Use of the Site

You may use the Site for personal non-commercial use only. You may only download and print extracts of the Content for your own personal non-commercial use.

(1) download or print any Content or extracts in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the Content from the Site; nor
(2) reproduce, republish, modify, archive, distribute, store, archive or commercially exploit the Content without our prior written consent; nor
(3) modify or adapt or create derivative works of the Content.

Any such use of this website or the content is prohibited without an appropriate licence. Please contact

If you wish to syndicate or licence any Content from this website, please e-mail us at

At all times when you are accessing, browsing or using or registering for use of the Site, you must do so lawfully and legitimately and without infringing or restricting anyone else’s rights or use and enjoyment of the Site.

At any time without notice and in our absolute discretion, we may remove or edit any Content on the Site. To the fullest extent permitted by law, in both cases none of The Jewel Box (, its directors, employees or other representatives have any liability to you whatsoever for any loss or damage arising from such removal or editing or any restriction or hindrance to your use of the Site, e-mail services or password.

These Terms apply regardless of whatever user device you are using (including desktop, laptop or mobile web browser, digital television, mobile phones, automobile-based personal computers, handheld digital devices, and any other technology whether now known or developed in the future).

You will be deemed to have agreed to be bound by these Terms when you use, access or browse the Site, register your details with us or subscribe for e-mail or online services or send us an e-mail.

For the purposes of these Terms: “Content” includes all or part of any text, graphics, logos, images, films or other moving images, product details published or otherwise available on the Site from time to time; “including” and its derivations mean “including, without limitation”; “material” includes all or part of any text, graphics, logos, images, films or other moving images; and “Trade Marks” means the trade marks, logos and service marks (whether or not registered) displayed on the Site.

Changes to these Terms

We may change these Terms from time to time. Please check these Terms regularly as any changes are effective immediately upon posting to the Site. Your continued use of the Site after posting will be deemed acceptance of the changes.

Please respect the rights of artists, inventors, and creators. Content may be protected by copyright. People appearing in content may have a right to control the use of their image. If you share content on the service in a way that infringes others’ copyrights, other intellectual property rights, or privacy rights, you are breaching this contract.

Information We Collect

We collect information from you when you:

  • register on our Site;
  • place an order;
  • subscribe to our newsletter;
  • respond to a survey;
  • fill out a form;
  • access our website;

When registering on our Site, as appropriate, you may be asked to enter your:

  • name;
  • email address;
  • mailing address;
  • phone number;

How We Use Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support your needs);
  • To administer a contest, promotion, survey or other Site features;
  • To send periodic emails;

Depending on which email list options you select, the e-mail address you provide may be used to send you occasional updates pertaining to company news, updates, promotions or service information. If at any time you would like to unsubscribe from receiving future emails, simply follow the unsubscribe instructions.


We use cookies (small files that a site or its service provider transfers to your computer’s hard drive through your web browser [if you haven’t disabled the option] that enable a website’s or service provider’s systems to recognise your browser and capture and remember certain information) to:

  • understand and save your preferences for future visits;
  • keep track of advertisements;
  • compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future;

We may contract third-party service providers to assist us in understanding our Site visitors better. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Data Security

No security system is 100 percent impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Non-Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or to enforce our Site policies. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our Site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Account and Service-Related E-Mail

The Jewel Box reserves the right to send you email relating to your account status. This includes order confirmations, renewal/expiration notices, notices of credit-card problems, other transactional emails and notifications about major changes to our Privacy Policy.

We will not share, sell, rent, swap or authorise any third party to use your email address for commercial purposes without your permission. If you feel you have received an email from us in error, please contact

Email Newsletters

If you no longer wish to receive a specific newsletter, follow the unsubscribe instructions found on each newsletter.

Promotional Email

The Jewel Box and our partners may periodically email you messages about products and services that we think may be of interest to you. You can choose not to receive messages in the future by either (1) following the unsubscribe instructions on the e-mail, or (2) you can opt-out.

Survey Email

We may send you an email inviting you to participate in user surveys, asking for feedback on The Jewel Box and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve our Services, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

E-Mails from You

If you send us emails, you should be aware that information disclosed in e-mails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails. We will use your email address to respond directly to your questions or comments.

Third Parties

The Jewel Box may enter contracts with other companies to provide services on our behalf, including credit-card and billing processing, shipping, e-mail distribution, list processing and analytics or promotions management.


You may contact us at +65 6733 4100 or email us at if you have any comments, concerns, or feedback related to our privacy policy.